Few things change as quickly as technologies. And they, consequently, transform the job market and people’s habits. Therefore, it is essential to stay on top of (and anticipate) what is coming next year in terms of technological innovations.
10 technological trends for 2024 according to experts
Fortunately, we can count on Gartner’s annual survey! Considered a world leader in business research and advice, Gartner has brought together its experts to list the 10 technology trends for 2024.
According to Bart Willemsen, vice president of Analysis at Gartner, states that:
“Technological transformations and socioeconomic uncertainties require a willingness to act boldly and strategically to enhance resilience rather than improvised responses.”
Furthermore, Willemsen also commented on Information Technology leaders, the target audience for this list, who must always stay ahead of the biggest technological trends. See what he said:
“IT leaders are in a unique position to strategically chart a path where technology investments help maintain their business success in the face of these uncertainties and pressures.”
With all this in mind, let’s discover below the 10 technological trends for 2024 predicted by Gartner:
1. Democratized Generative Artificial Intelligence
The democratization of generative artificial intelligence is on the rise, driven by the convergence of largely pre-trained models, cloud computing, and the open code.
According to Gartner predictions, by 2026, more than 80% of companies will have incorporated generative AI APIs and models, or implemented generative AI-enabled applications in production environments.
Generative AI applications have the potential to make vast sources of information, both internal and external, accessible and available to business users. Thus, the rapid adoption of generative AI promises to considerably democratize knowledge and skills within organizations.
2. Trust, Risk and Security Management of Artificial Intelligence (TRiSM)
AI TRiSM offers tools for ModelOps, proactive data protection, AI-specific security, model monitoring (including detection of data drift, model drift, and/or unintended results), and risk controls for model inputs and outputs and third-party applications.
According to Gartner predictions, by 2026, companies implementing TRiSM AI-based controls will increase the accuracy of their decision-making. This eliminates up to 80% of faulty and illegitimate information.
3. Development Augmented by Artificial Intelligence
AI-augmented development refers to the use of technologies such as Generative Artificial Intelligence and Machine Learning. It serves to assist software engineers in their design, coding and testing of applications.
Incorporating Artificial Intelligence into software engineering improves developer efficiency, empowering teams to meet the growing demand for enterprise software.
These AI-infused development tools enable software engineers to spend less time coding. This allows them to focus their efforts on more strategic activities, such as designing and creating compelling business applications.
4. Smart Applications
Smart applications incorporate intelligence, defined by Gartner as the learned adaptive capacity to respond appropriately and autonomously. This intelligence is applicable to various use cases, aiming to improve or automate tasks.
As an essential element, application intelligence encompasses diverse AI-based services such as machine learning, vector storage, and interconnected data. As a result, intelligent applications deliver experiences that dynamically adjust to the user.
The demand for intelligent applications is evident. According to the 2023 Gartner CEO and Senior Business Executive survey, 26% of CEOs identified talent shortages as the most damaging risk for their organizations.
Talent attraction and retention stand out as CEOs’ top priorities in relation to the workforce. While artificial intelligence was named the technology with the most significant impact on its industries over the next three years.
5. Increased connected workforce
The strategy known as augmented-connected workforce (ACWF) aims to optimize the value generated by human workers, driven by the need to accelerate and expand talent acquisition.
This model makes use of intelligent applications and workforce analytics, providing daily context and guidance to support experience, well-being, business flows and the ability of teams to develop their own skills. Simultaneously, ACWF drives business results and positive impact for key stakeholders.
Thus, Gartner predicts that by 2027, 25% of CIOs will use augmented connected workforce initiatives to halve the time needed to acquire essential skills in key roles.
6. Continuous Management of Exposure to Threats
The Continuous Threat Exposure Management (CTEM) Approach is a pragmatic and systematic method that enables companies to continually and consistently assess the accessibility, exposure, and exploitability of their digital and physical assets.
By aligning CTEM assessments and remediation areas with threat vectors or business initiatives rather than mere infrastructure components, it is possible to identify not only vulnerabilities but also threats that cannot be patched.
In its 2024 technology trends report, Gartner predicts that, by 2026, companies that direct their security investments based on Continuous Threat Exposure Management programs will achieve a two-thirds reduction in breaches.
7. Machine Customers
Also known as ‘custobots’, Machine Customers are non-human economic agents. They have the ability to autonomously negotiate and acquire goods and services in exchange for payment.
By 2028, it is predicted that there will be 15 billion connected products with the potential to act as customers, with additional billions scheduled to be launched in the coming years. This growth trend will translate into trillions of dollars in revenue by 2030, eventually surpassing the importance of the rise of digital commerce.
Strategic considerations should include opportunities to facilitate these algorithms and devices, or even to create new custobots.
8. Sustainable Technology
Sustainable technology refers to a framework of digital solutions employed to advance environmental, social and governance (ESG) outcomes that sustain long-term ecological balance and human rights.
The use of technologies such as artificial intelligence, cryptocurrency, the Internet of Things and cloud computing is raising concerns about energy consumption and associated environmental impacts. This makes it crucial to ensure that the use of IT becomes more efficient and circular for sustainable development.
In fact, Gartner predicts that by 2027, 25% of CIOs will have their personal compensation tied to sustainable technology impact. So take this as one of the top technology trends for 2024.
9. Platform Engineering
Platform engineering is the practice of developing and operating internal self-service platforms for development. Each platform represents a layer built and managed by a specific product team, with the purpose of meeting users’ needs through interaction with tools and processes.
The primary goal of platform engineering is to improve productivity, user experience, and accelerate the delivery of business value.
10. Industry Cloud Platforms
By 2027, according to Gartner predictions, more than 70% of enterprises are expected to adopt Industry Cloud Platforms (ICPs) to drive their business initiatives. This represents a significant increase compared to the 15% estimated for 2023.
These platforms are designed to address industry-specific business outcomes. Thus, they deliver fundamental SaaS, PaaS and IaaS services in a comprehensive offering with modular capabilities.
Typically, these platforms include an industry-specific data fabric, a library of predefined business capabilities, composition tools, and other platform innovations. These cloud computing solutions are custom designed to meet the specific needs of an industry and can be adapted as needed by companies.
What did you think of the 10 technological trends for 2024, according to Gartner? Have you already studied any of them? Which do you think would make the most difference to your business?
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